> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zbx.boomfi.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Unsupported Countries

> Jurisdictions where ZBX regulated or software services are unavailable.

The following jurisdictions are classified as high-risk third countries effective **30 June 2025**: **Algeria, Angola, Côte d’Ivoire, Kenya, Laos, Lebanon, Monaco, Namibia, Nepal and Venezuela.**

Clients from these jurisdictions are subject to enhanced due diligence or onboarding restrictions.

(The full European Commission regulation is available [here](https://ec.europa.eu/transparency/documents-register/detail?ref=C\(2025\)3815\&lang=en).)

***

Businesses worldwide can use ZBX payment software and infrastructure **except** businesses and residents of the countries and regions listed below.

## Regulated services only

Countries and U.S. states where **regulated services** are currently unavailable:

| Country                             |
| :---------------------------------- |
| USA: New York, Alaska and Louisiana |
| Afghanistan                         |
| Albania                             |
| Bahamas                             |
| Bangladesh                          |
| Barbados                            |
| Belarus                             |
| Bolivia                             |
| Botswana                            |
| Burkina Faso                        |
| Cambodia                            |
| Canada: Quebec                      |
| Cayman Islands                      |
| China                               |
| Congo                               |
| Côte d'Ivoire                       |
| Cuba                                |
| Ecuador                             |
| Ghana                               |
| Haiti                               |
| Iran                                |
| Iraq                                |
| Jamaica                             |
| Kosovo                              |
| North Korea                         |
| Liberia                             |
| Macau                               |
| Malaysia                            |
| Mongolia                            |
| Morocco                             |
| Myanmar                             |
| Netherlands                         |
| Nicaragua                           |
| Pakistan                            |
| Palestine                           |
| Panama                              |
| Russian Federation                  |
| Senegal                             |
| South Africa                        |
| South Sudan                         |
| Sudan                               |
| Syrian Arab Republic                |
| Trinidad And Tobago                 |
| Uganda                              |
| Ukraine                             |
| United Kingdom                      |
| Virgin Islands                      |
| Vanuatu                             |
| Venezuela                           |
| Yemen                               |
| Zimbabwe                            |

## Software services only

Countries and territories where **software services** are currently unavailable:

| Country / territory               |
| :-------------------------------- |
| Afghanistan                       |
| American Samoa                    |
| Bahamas                           |
| Belarus                           |
| Bosnia-Herzegovina                |
| Botswana                          |
| Burkina Faso                      |
| Burundi                           |
| Cambodia                          |
| Central African Republic          |
| Chad                              |
| Congo (Brazzaville)               |
| Congo, the Democratic Republic    |
| Crimea (Ukraine)                  |
| Cuba                              |
| Donetsk (Ukraine)                 |
| Equatorial Guinea                 |
| Eritrea                           |
| Fiji                              |
| Gaza Strip                        |
| Guam                              |
| Guatemala                         |
| Guinea                            |
| Guinea Bissau                     |
| Guyana                            |
| Haiti                             |
| Honduras                          |
| Iran, Islamic Republic of         |
| Iraq                              |
| Kherson (Ukraine)                 |
| Kosovo                            |
| Lao People's Democratic Republic  |
| Lebanon                           |
| Libya                             |
| Luhansk                           |
| Mali                              |
| Mauritania                        |
| Mongolia                          |
| Myanmar                           |
| Nicaragua                         |
| Niger                             |
| Niue                              |
| North Korea                       |
| Oman                              |
| Pakistan                          |
| Panama                            |
| Russian Federation                |
| Samoa                             |
| Sevastopol (Ukraine)              |
| Somalia                           |
| South Sudan                       |
| Sudan                             |
| Suriname                          |
| Syria                             |
| Timor-Leste                       |
| Trinidad & Tobago                 |
| Turkmenistan                      |
| Uganda                            |
| United States Virgin Islands      |
| Vanuatu                           |
| Venezuela                         |
| West Bank (Palestinian Territory) |
| Western Sahara                    |
| Yemen                             |
| Zaporizhia (Ukraine)              |
| Zimbabwe                          |

<Note>
  Lists can change as regulations evolve. Contact [ZBX support](https://support.zbx.boomfi.xyz) if you are unsure about eligibility for your jurisdiction.
</Note>